RELEASE REQUIREMENTS | VEHICLES & CONTENTS

  • No Current Police Holds (Written release needed for any police holds)
  • Vehicle Ownership – Current (Title or Registration)
  • Vehicle Owner Present with Photo Identification (Driver’s License required if driving from lot)
    • A notarized letter is required to authorize someone other than the vehicle owner to release the vehicle or contents on their behalf. The letter must state the vehicle owner’s name, VIN, and clear instructions.
  • Vehicle Owner Phone Number
  • Auto Insurance – Current (MN State Law if driving from the lot)
    • Auto insurance is not required if the vehicle being towed from the lot
  • Payment in full – Cash Only (Checks and credit cards are accepted from approved vendors)

ADDITIONAL RELEASE REQUIREMENTS FOLLOWING AN ACCIDENT

  • Auto Insurance Declarations Page – Current (Required to show proof of collision coverage if a vehicle owner is removing vehicle contents without paying towing and storage fees.
    • Vehicle remains in the lot – only contents are removed if payment of services is not being made
    • Collision coverage listed on a current insurance card replaces the need for an auto insurance Declarations page
  • Release to Insurance – Verbal or written release from the vehicle owner for someone else to release the vehicle on their behalf

IMPOUND RELEASE HOURS

BLAINE | Monday – Friday 8:30am – 5:00pm, Saturday/Sunday/Holiday 10:00am – Noon

CRYSTAL | Monday – Friday 8:00am – 5:00pm, Saturday/Sunday/Holiday 10:00am – Noon

DAYTON | Monday – Friday 8:30am – 5:00pm, Saturday/Sunday/Holiday 3:00pm – 4:00pm

OAKDALE | Monday – Friday 8:30am – 5:00pm, Saturday/Sunday/Holiday Noon – 2:00pm

PLYMOUTH | Monday – Friday 8:00am – 5:00pm, Saturday/Sunday/Holiday 11:00am – 1:00pm

ST ANTHONY | Monday – Friday 8:30am – 5:00pm, Saturday/Sunday/Holiday 3:00pm – 4:00pm

ST PAUL | Monday – Friday 8:30am – 5:00pm, Saturday/Sunday/Holiday 8:00am – 10:00am

WHITE BEAR LAKE | Monday – Friday 8:30am – 5:00pm, Saturday/Sunday/Holiday 11:00am – Noon